Due to technical issues, service requests are currently unavailable on 311 Online. If you are unable to submit a service request, please try again later. You can also call 311 or 212-NEW-YORK (212-639-9675) for assistance by phone.

The Better Business Bureau accepts complaints about self-storage units.

Online

Visit the Better Business Bureau's website

By Phone

  • Agency: Better Business Bureau
  • Phone Number: (212) 533-6200
  • Business Hours: Monday - Friday: 10 AM - 4 PM

By Mail

Better Business Bureau 
30 East 33rd Street, 12th Floor
New York, NY 10016

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