• Agency: New York State Department of Transportation
• Division: 511NY
• Phone Number: 511
• Business Hours: 24 hours, 7 days a week
• Staff is available through the automated phone system during business hours. Call volume is often high. If you don't get through, call back later.

Report a lighting problem using the Street Lighting Repair Form.

Report another problem with a toll free bridge in New York City.

George Washington Bridge

The George Washington Bridge, sometimes referred to as the GWB, is a toll bridge connecting Manhattan to Fort Lee, New Jersey. It is different than the Washington Bridge listed above, which connects upper Manhattan and the Bronx. Go to the "Bridges to New Jersey" section below for information and complaints about the George Washington Bridge.

Long Term Construction

The Department of Transportation (DOT) manages construction projects to repair or maintain toll free bridges in New York City.

Get the status or schedule of a construction project.

You can also submit a request to DOT for information about a construction project. DOT will respond to requests within 12 weeks of receipt.

Online

Email the Department of Transportation.

By Mail

Mail your request to:

Department of Transportation Commissioner
55 Water Street, 9th Floor
New York, NY 10041

• Agency: Port Authority of NY and NJ
• Division: Tunnels, Bridges, and Terminals Customer Connection Information Line
• Phone Number: (800) 221-9903
• Business Hours: 24 hours, 7 days a week

Call 311 for assistance.

Movable Bridges

• Bronx River: Eastern Boulevard Bridge
• Dutch Kill: Borden Avenue and Hunters Point Avenue Bridges
• East River: Roosevelt Island Bridge
• English Kill: Metropolitan Avenue Bridge
• Gowanus Canal: Hamilton Avenue, Third Street, Carroll Street, Union Street, and Ninth Street Bridges
• Harlem River: Wards Island, Willis Avenue, Third Avenue, Madison Avenue, 145th Street, Macombs Dam, West 207th Street, and Broadway Bridges
• Hutchinson River: Pelham and Hutchinson River Parkway Bridges
• Mill Basin: Mill Basin Bridge
• Newtown Creek: Pulaski Avenue, Greenpoint Avenue, and Grand Street Bridges
• Westchester Creek: Unionport Bridge

Learn more about movable bridges.