A cave-in is a collapse of the roadway surface in which the pavement has cracked apart and fallen into a deep empty space without a solid bottom beneath the surface. Large pieces of pavement can be seen in the hole. The edges of a cave-in are usually jagged and the surrounding roadway surface may be sunken.
What Happens Next
The Department of Transportation (DOT) investigates reports of cave-ins, determines who is responsible for restoring the roadway and then refers the cave-in to that agency or utility for repair. DOT is not responsible for the repair of any cave-ins.
Information about the agency or utility responsible for repairing the cave-in will be available within 10 days of submitting a Service Request.