You can report a problem with a satellite television provider, such as DirecTV or the Dish Network, with the New York State Division of Consumer Protection. You can also request a paper copy of the complaint form by phone.

Online

File a complaint with the New York State Division of Consumer Protection.

By Mail

Send your completed form to:

New York State Department of State 
Division of Consumer Protection 
Consumer Assistance Unit 99 Washington Avenue 
Albany, New York 12231-0001

By Phone

  • Agency: New York State Department of State
  • Division: Consumer Assistance Hotline
  • Phone Number: (800) 697-1220
  • Business Hours: Monday - Friday: 8:30 AM - 4:30 PM

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