The Federal government accepts complaints about the quality or danger of medical devices and machines.

This does not include complaints about consumer and merchant disputes.

Online

Contact the Department of Health and Human Services to make a complaint about a medical device.

By Phone

  • Agency: United States Department of Health and Human Services
  • Phone Number: (877) 696-6775
  • Business Hours: Mon - Fri: 9:00 AM - 5:00 PM
  • Agents are available Monday through Friday from 10 AM to 4 PM. (Agents are unavailable on Thursdays from 12 PM to 1 PM)