Department of State (DOS) Licensed Professional or Business Complaint

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You can report over 550 different types of professionals and businesses licensed by New York State Department of State (DOS).

You can get help when:

The NYS licensee has refused to resolve your complaint about its product or service, and
There is no legal action pending between you and the NYS licensee

You can also report an unlicensed business.

Complaints are only accepted online and by mail.

Online

By Mail

Complete, print and sign the Printable Complaint Form and submit it to:

New York State Department of State
Division of Consumer Protection
Consumer Assistance Unit
99 Washington Avenue
Albany, New York 12231-0001

You can get help by phone if you:

Please note that complaints must be submitted in writing and cannot be filed by phone.

DOS licenses various occupations, including (but not limited to):

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