If you put items out the evening before a non-collection day, you could be given a ticket.
If you put bulk items larger than 4 feet by 3 feet out for disposal without scheduling an appointment the evening before your collection day, you can leave them curbside and schedule an appointment.
Sanitation ticketing agents know when an area has a garbage collection backlog. A reported backlog reduces the chance that you will get a ticket, or Notice of Violation, when your garbage is on the street. You still may get a violation.
If you receive a Notice of Violation after reporting a missed garbage collection, get a copy of the Service Request you filed. You should also submit evidence for an Environmental Board hearing.