You can make a complaint about blocked streets and sidewalks.

Property owners and businesses must keep sidewalks clear of objects that block pedestrian traffic.

Objects can include:

  • Trash or recycling cans
  • Basketball hoops
  • Barbecue grills
  • Other personal property

Certain streets are designated "zero sidewalk display" streets and generally may not have any items on the sidewalk.

It is illegal to block streets from car traffic unless you have a permit.

You can report an ATM located on a sidewalk.

An ATM must be located in a store or behind a building’s property line. The property owner is responsible for making sure that the ATM is in the correct location. 

What Happens Next

The Department of Transportation will inspect the reported location and will issue a summons to the property owner if the ATM does not comply with regulations.

The fine for not removing an illegal ATM is $2,500.

Additionally, property owners may be charged an additional $5,000 fine for every five days that the violation continues.
 

Trash containers, including garbage dumpsters, may only be placed on the sidewalk at specific times.

Residential Properties

You may place trash containers out starting at 4 PM the evening before the collection day.

Commercial Properties

You may place trash containers out for collection 1 hour before an establishment closes if the private carter picks up after closing or within 2 hours of the actual collection if the private carter picks up during the day.

You can report items left in the street by residents and businesses. 

Such items include: 

  • Garbage 
  • Trash bins
  • Dumpsters
  • Merchandise

Sidewalk areas must also be free of objects that could impede pedestrian traffic. 

Such objects include:

  • Coin-operated rides 
  • Merchandise 
  • Bins
  • Racks 
  • Sandwich or A-frame signs 
  • Large sidewalks displays

Complaints are also accepted for garbage cans or bins chronically blocking the sidewalk. For garbage blocking the sidewalk, you must have the days of occurrence. 

What Happens Next

The Department of Sanitation responds to this type of report in 3 to 7 business days.

Active construction sites and repair activity must allow enough room for sidewalk traffic to pass. 

You can report sidewalks that are blocked by construction equipment, barriers, or activity. This includes reports of items that were left behind after construction was completed.

You can also report large dumpsters containing construction debris that are blocking City streets, sidewalks, crosswalks, or bus stops.

What Happens Next

The Department of Transportation will inspect the site to determine whether it is complying with construction permit regulations and will issue violations when appropriate.

You can report sidewalk stands in New York City that are blocking the sidewalk.

These stands are also known as stoop line stands. Businesses must have a Stoop Line Stand License to sell fruits, vegetables, and cut flowers from these stands, which must be within specific boundaries to keep public sidewalks clear.

What Happens Next

If you provide an email address with your Service Request, you will receive a notification by email. You may also be emailed a complaint form, which you must complete and return. Be sure to check your spam folder in addition to your inbox.

You can report basketball hoops or similar personal property blocking sidewalks or streets.

What Happens Next

Officers from your local police precinct will respond when they are not handling emergency situations.

You can report an active or abandoned sidewalk cafe in New York City that is blocking the sidewalk. Cafes can be enclosed or unenclosed.

What Happens Next

For active sidewalk cafes blocking a sidewalk, if you provide an email address with your Service Request, you will receive a notification by email. You may also be emailed a complaint form, which you must complete and return. Be sure to check your spam folder in addition to your inbox.

You can report overgrown weeds or grass making a sidewalk difficult to use.

Call 311 for assistance.

What Happens Next

The Department of Sanitation responds to this type of report within 5 business days.