Need something else?
- Price Not Posted to report a restaurant failing to disclose that they charge for tap water
You can file a complaint about restaurants in New York City that add a surcharge to the cost of items on the menu.
Restaurants may not add a surcharge (extra charge) to the food or beverage prices listed on the menu.
Restaurants may charge a bona fide service charge, but the charge must be clearly disclosed to consumers before they order food.
Acceptable service charges include:
- Charge to split a single meal on multiple plates
- Minimum per person charge
- Mandatory gratuity for parties of eight or more
What Happens Next
If you provide an email address with your Service Request, you will receive a notification by email. You may also be emailed a complaint form, which you must complete and return. Be sure to check your spam folder in addition to your inbox.
