Cell Phone Purchase Complaint

You can file sales or contract complaints against cell phone stores in New York City, including complaints about:

Purchase of a cell phone
False advertising related to the purchase of a cell phone (including the T-Mobile lawsuit)
Contractual disputes
Unlicensed electronics store selling cell phones

Coronavirus (COVID-19) Alert

Phone assistance is currently unavailable. Email consumers@dca.nyc.gov for assistance.

The Department of Consumer Affairs does not accept reports of rude employee behavior. You should report this type of complaint to the business.

For reports of discrimination, go to the Discrimination page.

How can we improve this page?

Was this information helpful?

NoYes

Knowledge Article

IP Address