You can file a complaint about privately-owned garages or parking lots in New York City that provide parking to the public for a fee. For reports of theft or damage to a car, you must make a complaint with the business or file a police report before leaving the location.
Businesses must post rate increases on-site at least 60 days in advance. If the business follows this rule, there is no limit to the amount of the increase. Businesses must post prices for oversize vehicles and special events.
What Happens Next
If you provide an email address with your Service Request, you will receive a notification by email. You may also be emailed a complaint form, which you must complete and return. Be sure to check your spam folder in addition to your inbox.