The Department for the Aging will follow up on reports that an older adult did not receive his or her regularly scheduled meal delivery.

The Department for the Aging does not have a contract with "God's Love We Deliver" and does not accept complaints about missed deliveries from this agency.

You can make a complaint about programs that provide home delivered meals for older adults age 60 or older and the quality of the food they deliver. 

Older adults who are receiving food through DFTA's Home Delivered Meals program, and are known to DFTA’s case management services, can submit feedback or a complaint.

Please note the Home Delivered Meals program provides one meal a day. This Home Delivered Meals Program is separate from the City's Covid-19 Emergency Home Food Delivery Program (GetFoodNYC).

The Department for the Aging does not have a contract with "God's Love We Deliver" and does not accept complaints about this agency.

You can get assistance if you are an older adult who wants to stop receiving meals at home. 

Senior Community-Based Organizations (CBOs) and Senior Centers can provide help with cancelling your home delivered meals. 

Use Site Finder to search for a Senior CBO or Senior Center. Contact them by phone. If you get the voicemail system, leave a message with your contact information and you'll get a call back.