Electric Service and Billing

Coronavirus (COVID-19) Alert

Con Edison is temporarily suspending any electric service shutoffs for customers having payment difficulties. Any service shutoffs will proceed only if there is a safety issue.

PSEG Long Island is temporarily suspending residential service disconnections for non-payment. This policy is in effect through the end of April 2020, at which time PSEG Long Island will evaluate the continued need of the customer.

Need something else?

Power Outage

You can request to start, stop or reconnect electric service. You can also request billing or meter information.

Residents or business owners in New York City, except the Rockaways, can get information from Con Edison.

Residents or business owners in the Rockaways can get information from PSEG Long Island.

If you are a resident or business owner in New York City, except the Rockaways, you can get information about electricity service and get billing support from Con Edison.

You can:

Set up or cancel service
Pay bills
Get meter information
Update your account information

Online

Get information about Con Edison services and accounts.

By Phone

Agency: Con Edison
Phone Number: (800) 752-6633
Business Hours: 24 hours, 7 days a week
Staff is available through the automated phone system at all times. Automated assistance is also available in Spanish. Most languages are available through staff.

If you are a resident or business owner in the Rockaways, you can get information about electricity service, meters, or billing from PSEG Long Island.

Online

Get information about PSEG Long Island services and accounts.

By Phone

Agency: Public Service Enterprise Group (PSEG)
Division: Public Service Enterprise Group (PSEG) Long Island
Phone Number: (800) 490-0025
Business Hours: Monday - Friday: 8 AM - 8 PM
Staff is available through the automated phone system during business hours for general questions and at all times for emergencies.

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