Coronavirus (COVID-19) Alert

The income tax filing deadline has been postponed to July 15, 2020.

All IRS offices are closed until further notice. 

Staff is not available through the automated phone system at this time. You can still get information using the automated system. Assistance is also available online.

Need something else?

The Internal Revenue Service (IRS) provides assistance with all federal tax questions, including:

  • Federal tax forms
  • How to file for an extension
  • How to get an Individual Taxpayer Identification Number (ITIN)
  • Local office information

Federal tax forms are also available at most libraries, post offices, or online.


Learn more about Federal taxes.

Find a local IRS office.

Download Federal tax forms and publications.

By Phone

  • Agency: United States Department of the Treasury
  • Division: Internal Revenue Service Taxpayer's Hotline
  • Phone Number: (800) 829-1040
  • Business Hours: Monday - Friday: 7 AM - 7 PM
  • Staff is available through the automated phone system during business hours. Automated assistance is also available in Spanish.

You can get information about Federal tax refunds and check your refund status. For information on New York State tax refunds, use the State Tax page.

To check the status of a refund, you need to provide:

  • Your Social Security number
  • Filing status
  • Exact whole dollar amount of the refund shown on your return


Learn about Federal tax refunds and check refund status.

By Phone

Please wait four weeks after filing your return before calling the IRS's automated refund hotline.

  • Agency: United States Department of the Treasury
  • Division: Internal Revenue Service Refund Hotline
  • Phone Number: (800) 829-1954
  • Business Hours: 24 hours, 7 days a week

If you claim the Earned Income Tax Credit (EITC) or Additional Child Tax Credit (ACTC) on your 2019 tax return, the IRS must hold your refund until at least February 15, 2020. The IRS must hold your entire refund, including any part not from the EITC or ACTC.

This delay is the result of a law intended to protect you by making sure that you receive the refund you are owed. It also gives the IRS more time to detect and prevent fraud.

Even though the IRS cannot issue refunds for some early filers until at least February 15, the IRS will still issue most refunds in less than 21 days.

Be careful about payment obligations, given the refund delay. This includes using a Refund Anticipation Loan or other loan and preparer fee agreements in which repayment is dependent on your tax refund. Learn more about Refund Anticipation Products on the Tax Preparation Business Tips page.

Be especially aware of any stated repayment dates that are earlier than February 15. Do not risk more costs by agreeing to a repayment schedule that requires full payment before you get your refund.

Learn about Federal tax refunds and check refund status.

All IRS offices are open Monday to Friday from 8:30 AM to 4:30 PM.


1200 Waters Place (between Westchester Avenue and Ramp)


2 Metrotech Center, 1st Floor (between Bridge Street and Lawrence Street)


2116 Adam Clayton Powell Jr. Boulevard (between Dr. Martin Luther King Jr. Boulevard and West 126th Street)

290 Broadway (between Duane Street and Reade Street)


59-17 Junction Boulevard (between 60th Avenue and Horace Harding Expressway)

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