Families Forward is a free job training program to help non-custodial parents who owe child support and earn less than $62,000 a year. A non-custodial parent is a parent who does not live with and is not the primary caretaker of a minor child.

Training is offered for the following careers:

  • Cable Installation
  • Commercial Driving
  • Construction
  • Cybersecurity
  • Hotel Hospitality
  • IT Support
  • NYCHA Janitorial
  • Woodworking

After completing the full-time training program, you:

  • Will receive help finding a job
  • Will receive help managing your child support payments or financial issues
  • May be eligible for a reduction of the child support debt you owe the government

This voluntary training program is part of a study to evaluate how free job training may help you find employment, advance your career, and increase your wages.

You must be able to commit to an unpaid 35 to 40-hour-a-week training program for a minimum of 4 weeks. The program meets Monday through Friday and the length of the training varies depending on the career track that you select.

To apply, you must register for an orientation session.


Learn more about the Families Forward program.

You can also send an email to familiesforward@goodwillny.org.

By Phone

Call 311 for assistance.

To qualify for Families Forward, you must:

  • Be between 18 and 64 years old
  • Have an active child support order and a child support case with the New York City Office of Child Support Services
  • Earn less than $62,000 annually
  • Not be applying for or receiving Supplemental Security Income (SSI) or Social Security Disability Insurance (SSDI) benefits
  • Legally qualify to work in the United States
  • Reside in one of the City’s five boroughs
  • Commit to an unpaid 35 to 40-hour-a-week training program for a minimum of 4 weeks (program meets Monday through Friday)

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