NY Waterway offers daily ferry service between Northern New Jersey and Manhattan and East River ferry service between Brooklyn, Queens and Manhattan. Service is also available to Yankee stadium for baseball games.

Information about routes, schedules, and fares is available online

Get New York Waterway information.

You can make a compaint about New York Waterway service by phone.

  • Agency: New York State Department of Transportation
  • Division: 511NY
  • Phone Number: 511
  • Business Hours: 24 Hours
  • Staff is available through the automated phone system during business hours. Call volume is often high. If you don't get through, call back later.

For information and complaints about the New York Waterway Ferry or Bus service, including the East River Ferry, you can call the Customer Service line.

  • Agency: New York State Department of Transportation
  • Division: New York Waterway Ferry or Bus Customer Service Line
  • Address: 50 Wolf Road, New York, NY, 12232
  • Phone Number: (800) 533-3779
  • Business Hours: Mon - Fri: 9:00 AM - 5:00 PM