Coronavirus (COVID-19) Alert

The Department of Transportation (DOT) Permits and Customer Service Office and Call Center is closed until further notice.

Recorded updates are available by phone, but no agents are available. Updates and information about parking permits are also on DOT's website.

Clergy Permits

  • If your Clergy Parking Permit expired or will expire in 2020, DOT will extend your permit
  • If your Clergy Permit expired in 2019, or an earlier year, you will be issued a summons. Do not use permits with a 2019, or prior year, expiration date.
  • New Clergy Permits will not be processed at this time.

Health Care Workers and First Responders

The City is issuing Citywide on-street parking permits to health care workers in City hospitals. Each hospital will receive a set number of permits based on the number of employees who need one. If you are a health care worker and need a parking permit, contact your hospital administration office.

You can apply for parking permits for:

  • City-owned lots or garages
  • Government employees
  • Non-profit organizations
  • Clergy members

You can apply for a monthly permit to reserve a space at a New York City municipal parking garage. Reservations are accepted five calendar days before the end of each month, on a first-come, first-served basis up to the available supply of parking spaces in each garage. A limited number of permits are available for reservation and purchase in-person at each garage on the first day of each month.

A valid New York State Department of Motor Vehicles driver license is required to make a reservation and get the permit. Each licensed driver may make one reservation and receive one permit per garage.

Obtaining a reservation voucher doesn't guarantee that a monthly parking permit will be issued. Before the first day of the following month, you must present the parking reservation voucher e-mail, the permit fee, and NY State driver license at the garage to receive the parking permit. The name on the driver's license must match the name appearing on the reservation confirmation.

Make a reservation.

Some City-owned municipal parking facilities, lots, and garages have spaces available for monthly or quarterly parking. The Department of Transportation issues permits on a first-come, first-served basis. Fees vary according to location.

Permits are not available for commercial vehicles.

Apply

You can apply for a long-term parking permit in a City-owned garage or lot by mailing a completed application and payment.

Online

Download the application.

Mail

Call 311 to request a paper copy.

Application Status

You can request the status of a parking permit application.

Call 311 for status.

Change License Plate

You can update the license plate on your parking permit by completing a change form.

Online

Download the form.

Mail

Call 311 to request a paper copy.

Department of Education

If you're a Department of Education (DOE) employee, you can get a permit that will allow you to park in on-street parking spaces that are reserved for school staff.

You can only use the permit at the school where you work. Parking spaces are available on a first-come, first-served basis. You can request a permit by contacting the principal at your school.

Other City Agencies

City government employee parking permits are for official government use. They are good for 3-hour parking in No Parking, Truck Loading and metered zones.

A City agency's official liaison can apply for the permit through e-Permits or by mail.

Online

Access e-Permits.

By Mail

Call 311 to request a paper copy.

Mail completed applications to:

NYC Department of Transportation
Permits and Customer Service
30-30 Thomson Avenue, 2nd Floor
Long Island City, NY 11101

The City issues parking permits to eligible religious organizations so their clerics may park near houses of worship and hospitals.

Permits allow parking for up to four hours in No Parking zones adjacent to the house of worship and for up to three hours in No Parking zones adjacent to hospitals.

Brochure

Learn more about the permit by reading the Clergy Permit Brochure.

Online

Download the brochure.

By Mail

Call 311 to request a paper copy.

Call 311 to request a paper copy.

Mail completed applications to:

NYC Department of Transportation
Permits and Customer Service
30-30 Thomson Avenue, 2nd Floor
Long Island City, NY 11101

Non-profit organizations can request new parking permits or renew existing permits. The permits allow parking in designated zones for business purposes. The permit is valid for one year.

You can apply for or renew a not-for-profit organization parking permit through e-Permits or by mail.

Online

Access e-Permits.

Mail

Call 311 to request a paper copy.

You can request a Department of Transportation (DOT) document in a language that is not currently available.

You will need to provide:

  • The document name
  • The language you want the document translated into
  • Your mailing address

You will get the translated document in 30 days.

Online

Email the Department of Transportation.

By Phone

Call 311 for assistance.

E-Permits Complaint

You can report a problem with using e-Permits, the Department of Transportation's online parking permit application.

  • Agency: Department of Transportation
  • Division: Authorized Parking and Permits
  • Phone Number: (718) 433-3100
  • Business Hours: Monday - Friday: 8 AM - 5 PM
  • Call volume is often high. If you don't get through, call back in the middle of the afternoon.

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