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In some situations, you can have your federal student loans forgiven. This means you don’t have to pay some or all of your loans.

You can learn about federal forgiveness and repayment programs run by the U.S. Department of Education.

Important: The federal student loan repayment pause ended on August 30, 2023 because of legislation passed by Congress. Interest resumed on September 1, 2023, and payments restarted on October 1, 2023.

If you need help managing student loan debt, you can get free financial counseling at an NYC Financial Empowerment Center. Visit the Financial Counseling page to schedule an appointment.

The Public Service Loan Forgiveness (PSLF) program forgives the remaining balance on your Direct Loan.

To qualify, you must:

  • Work for a qualifying employer, such as a U.S. federal, state, local, or tribal government or non-profit
  • Work full-time
  • Make 120 qualifying monthly payments under a qualifying repayment plan while working for a qualifying employer

Learn more about PSLF.

Use the PSLF Help Tool.

Get answers to FAQs about PSLF.

Check the status of your PSLF application.

The U.S. Department of Education (U.S. ED) made a one-time payment count adjustment for:

  • Borrowers in income-driven repayment (IDR) plans
  • Public Service Loan Forgiveness (PSLF) program

This adjustment gives credit toward loan forgiveness.

You may get credit for:

  • Any months in a repayment status
  • Time spent in forbearance:
    • 12 or more months of consecutive forbearance, or
    • 36 or more months of cumulative forbearance
  • Most deferments before 2013 and economic hardship deferments after 2013
  • Months before loan consolidation

You will not get credit for time spent in:

  • In-school deferment
  • Grace period
  • Default

If you have these loans, you must consolidate them by April 30, 2024 to take advantage of the adjustment:

  • Commercially held Federal Family Education Loans (FFEL)
  • Federal Perkins Loans
  • Federal Health Education Assistance Loans (HEAL)

Learn more about the count adjustment.

The U.S. Department of Education (U.S. ED) runs the Saving on a Valuable Education (SAVE) Plan.

The SAVE Plan is an income-drive repayment plan. Following a federal court injunction, interest on federal student loans in the SAVE Plan began accruing on August 1, 2025.

These changes are part of U.S. ED's compliance with legal rulings that block provisions of the SAVE Plan, including the 0% interest rate previously applied to some borrowers. Borrowers are responsible for making monthly payments that include accrued interest and principal. U.S. ED encourages SAVE borrowers to begin transitioning to legally compliant repayment plans.

Learn more about the SAVE plan and student loan counseling.

The Supreme Court blocked the Biden-Harris Administration’s One-Time Student Loan Debt Relief Plan. This plan would have canceled up to $20,000 in student debt on federal student loans for low- and middle-income borrowers.

Your student loans are not eligible for student loan cancellation under this program. This is true even if you got confirmation or acceptance of submitted application.

Learn more about student loan forgiveness.

New York City residents have free access to Summer, an online platform that helps you manage your student debt. You can use Summer to verify eligibility for programs that lower your monthly student loan payments, compare repayment options, manage your paperwork for enrollment in federal programs, and stay on track for loan forgiveness.

Learn more about the Summer Student Debt Partnership.

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