Consumers

Report an airline safety or scale problem.

Find out if a business is licensed to sell alcohol.

Report an unsanitary or unpermitted animal shelter, kennel, groomer, horse stable, boarding facility, petting zoo, or other animal facility.

Report a problem with an amusement arcade.

Report a problem with a registered architect or a professional engineer.

Report a problem with an automated teller machine (ATM).

Report a problem with a car repair or inspection.

Report spray paint odor or fumes from an automobile business or repair shop.

Report illegal business practices by a bail bond agent.

Report a problem with a bank, credit union, lending institution, or safe deposit company.

Report a bar or club that's selling alcohol to minors, overcrowded, or open after hours.

Make a complaint about a licensed boiler operator engineer.

Report past changes without DOB approval, including to a basement, room, space, apartment, or building. Report building use against occupancy or zoning.

Report a problem with a business only if you're a business.

Report a problem with a cable TV, phone, or internet provider.

Learn about summer camps, day camps, and overnight camps. Report a problem with a camp.

Report a problem with a store that sells cannabis, including unlicensed businesses.

Make a complaint about a business selling new or used cars.

Make a complaint about a car rental agency.

Report a problem with a carpet or flooring business.

Learn about a program that gives members access to cars for short-term use.

Report a store that doesn't accept cash as a form of payment.

Make a complaint about a rented space used to serve food or drinks for events.

Make a complaint about the purchase of a cell phone.

Report a problem with a cemetery, monument, or headstone.

Request a review of a charity organization or report a problem with one.

Report a problem with a charity committing fraud.

Report a check cashing business.

Make a complaint about a day care facility, child care provider, or after school program.

Learn about commercial cycling requirements and safety regulations. Report a business that is not complying with commercial cycling rules.

Report a commercial vehicle parked in a residential driveway or lot.

Report a problem with cosmetics or makeup.

Report stores or vendors that are selling counterfeit items.

Report a problem with a credit card company.

Report the purchase or delivery of damaged or defective goods.

Report a problem with a dating service.

Make a complaint about a business that sells, rents, or repairs any product used to correct a disability.

Make a complaint about a debt collection business.

Report professional misconduct by a dentist.

Report a problem with a New York State Department of State licensed professional or firm.

Make a complaint about a doctor.

Make a complaint about an employment agency that places domestic workers.

Make a complaint about a door-to-door salesperson.

Get free, confidential help with drug or alcohol addiction, such as crisis services and treatment referrals. Make a drug/alcohol rehab facility complaint.

Make a complaint about a dry cleaner.

Report a smell directly outside a dry cleaning business or coming into a nearby residential building or business.

Report a problem with a store that sells e-cigarettes.

Report the sale of uncertified e-bikes, scooters, and their storage batteries.

Report a problem with an electric company.

Make a complaint about a licensed plumber or electrician.

Make a complaint about a business that repairs electronic equipment or appliances.

Make a complaint about an employment agency.

Report a business that refuses an exchange, refund, or return or does not post its policy.

Report misleading or deceptive advertising.

Make a complaint about a licensed fire suppression contractor.

Learn about the City's foam ban and report an establishment using or selling single-use foam products.

Report an unsanitary restaurant, deli, grocery, market, cafeteria, bakery, or facility where food is made or stored.

Report a problem with a foster care agency.

Make a complaint about a funeral director.

Report a problem with a funeral home.

Make a complaint about a furniture or mattress store.

Make a complaint about a business that hosts bingo, raffles, and other games of chance.

Make a complaint about a business with three or more computers for playing games.

Report a problem with a gas company.

Make a complaint about a gas station.

Report a retail service establishment that charges men and women different prices for the same service.

Report a business that fails to deliver goods or services.

Report a problem with a gym or health spa membership.

Make a complaint about a school of higher education.

Report a problem with home care services.

Report a home heating oil business that imposes illegal credit terms, issues an improper contract or receipt, or shortchanges the amount of oil dispensed.

Make a complaint about a home improvement contractor working on residential property.

Make a complaint about a horse drawn carriage driver or business.

Report a problem with a hospital or clinic in New York State.

Report a contract or billing issue or undisclosed service disruption at a hotel.

Report identify theft or get tips for consumers and businesses about preventing it.

Report individuals or businesses that target and exploit immigrants through fraudulent schemes or scams.

Make a complaint about a business that provides immigration services.

Make a complaint about a health, car, home, life, or property insurance company.

Report a problem with an online business or online service that wasn't delivered.

Report a problem with a jeweler.

Make a complaint about a self-service laundromat or a business that washes clothes.

Make a complaint about a lawyer, including an unlicensed lawyer.

Report a business that does not provide the terms of a layaway plan.

Learn about legal service providers that provide free legal assistance specifically for seniors.

Make a complaint about a person who repairs, installs, services, or inspects locks and similar devices.

Report a problem with medical treatment received from managed care plans.

Report a problem with quality or danger of medical device or machine.

Report a problem with a licensed money transmitter business.

Report a problem with a mortgage or loan company.

Report a movie theater not using open captions or other problems.

Report a problem with a moving company.

Report a smell coming from a nail salon.

Make a complaint about a booth that sells newspapers and magazines.

Report noise, including music, coming from a bar, club, or restaurant. Learn how mediation can help quality of life disputes between restaurants, bars,

Report a problem with a licensed oil burning equipment installer.

Report a problem with an online or mail-order business.

Report a problem with an outdoor dining structure or a restaurant or bar offering outdoor dining without authorization.

Report a business charging more than the posted or advertised price.

Make a complaint about a business that sells pawned goods.

Make a complaint about a business or driver operating pedicabs.

Report a problem with a pre-paid phone card.

Report a problem with phone service, billing, or provider.

Learn about or report a violation of the Plastic Bag Recycling Law.

Make a complaint about a business with pool, billiards, or pocket billiards.

Report a power outage or blackout to a utility company. File a ConEd claim for food or medicine spoiled during a power outage.

Report a pregnancy services center that does not disclose required information about the services it offers.

Make a complaint to recover money if you were not paid the correct wages.

Report a business that doesn't post prices or posts inaccurate prices.

Report a problem with a commercial waste disposal company.

Make a complaint about a privately-owned parking facility.

Make a complaint about a person or business that issues summonses or other court papers.

Make a complaint about a business or person selling merchandise by public auction.

Report a ticket seller that does not provide seating information for an event.

Report rats, mice, and conditions that might attract them.

Report a business that gives an incorrect or illegal receipt.

Report a problem with a residential rental agency.

Report a missing, incorrect, or improperly displayed food establishment allergy poster.

Report a problem with a restaurant.

Make a complaint about a licensed rigger.

Report a store selling box cutters, etching acid, laser pointers, spray paint, tobacco products or electronic cigarettes to minors.

Report a merchant charging the wrong amount of sales tax.

Make a complaint about a satellite television provider.

Make a complaint about a scale used by a business.

Make a complaint about a business that trades, sells, or repairs weighing or measuring devices.

Make a complaint about a business that processes, buys, or ships scrap metal.

Make a complaint about a licensed sign hanger.

Report a missing sign saying a single-occupancy bathroom is for people of any gender.

Report a problem with a licensed construction site safety manager.

Report illegal tobacco or marijuana smoking or vaping.

Report a chain restaurant that does not post warnings about sodium content.

Make a complaint about a business that stores goods for a fee.

Report a store that leaves its doors or windows open when cooling systems are on.

Report a store that uses deceptive practices or commits fraud or other consumer protection violations.

Make a complaint about a vendor operating on City streets, sidewalks, or bridges.

Report a problem with a sweepstakes.

Make a complaint about a business that provides tanning machines for use.

Report a tattoo parlor or artist is unsanitary or unlicensed.

Make a complaint about someone offering tax preparation services.

Report a problem with a taxi driver or vehicle, including rudeness, unsafe driving, refusing a request, maintenance issues, or route complaints.

Report an item lost or found in a yellow or green taxi.

Report telemarketing fraud.

Report telemarketers soliciting through text messages.

Report a problem with a store that sells tobacco products, including cigarettes.

Make a complaint about a tour bus.

Make a complaint about a tour guide.

Make a complaint about a tow truck driver or company.

Report a business that sells toy or fake guns that are not brightly colored.

Make a complaint about a travel agency.

Report a business operating without a license.

Report work done by an unlicensed plumber, electrician, or contractor.

Learn about or report the sale of pesticides or other unsafe products.

Make a complaint about a business that buys or sells secondhand firearms.

Report a problem with a licensed welder.

Report a problem with an X-ray machine.